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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Philip Perry

September 16, 2026

5  out of  5
rating by Philip Perry
"I had a great experience with the Ashley Croley State Farm . I worked with Molly on my 3 cars and umbrella policy . She was very communicative throughout , and her customer service was exceptional !! 5 stars all around ."
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Maddy Velez

September 3, 2026

5  out of  5
rating by Maddy Velez
"Ashley and Nicole are truly AMAZING!!! Those ladies are effective, efficient, patient , informative. If you truly want an agent that is willing to save you money and guide you through the nightmare that we don’t understand allow these ladies to guide you not regret it."
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Rhonda

September 2, 2026

5  out of  5
rating by Rhonda
"Very pleasant and knowledgeable."
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RikoCartwright21

August 31, 2026

5  out of  5
rating by RikoCartwright21
"I just had the best customer service experience ever! Thank you Nicole from Ashley Marston Croley State Farm. You are exceptional at your job and you are a credit to the CSR community as a whole. I was referred to this office by a friend and I WILL be referring anyone that I know whose looking for affordable, top-tier automobile (and life insurance) coverage. Nicole's diligence, patience, and professionalism just helped me save and extra $100 on my monthly premium. And also, special thanks to Sara (or Sarah) for her patience and kindness as well. these ladies are awesome!"
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Carlos J. Colon Alsina

August 31, 2026

5  out of  5
rating by Carlos J. Colon Alsina
"Excellent, corteous and very profesional service. Thank you for your help."
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Rebecca Rhodes

August 28, 2026

5  out of  5
rating by Rebecca Rhodes
"Nicole and Molly were so helpful and made getting all of my policies easy and quick. They saved me over $200 dollars!"
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Eric Burns

August 25, 2026

5  out of  5
rating by Eric Burns
"Very polite took care of my business quickly and efficiently."
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Marie

August 24, 2026

5  out of  5
rating by Marie
"Entire team is always helpful and polite. Very professional atmosphere."
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Kayin Trowel

August 24, 2026

5  out of  5
rating by Kayin Trowel
"Nicole Poole is simply the best. I have been high car insurance for years. She save me a couple 100 dollars on my quote with State Farm and gave me life insurance at a good price. Thank you Ashley you’re amazing."
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James Baker

August 24, 2026

5  out of  5
rating by James Baker
"Very kind and knowledgeable , she saved me a lot of money ."
We responded:
"James, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lake Wales insurance team! - Your State Farm Agent, Ashley Marston Croley James, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lake Wales insurance team! - Your State Farm Agent, Ashley Marston Croley "
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Susan Schneider

August 19, 2026

5  out of  5
rating by Susan Schneider
"I love the kind ,friendly, staff you have. Always very helpful. Thank you all for your hard work. I appreciate you all.👍"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Haley Love Maldonado

August 17, 2026

5  out of  5
rating by Haley Love Maldonado
"State Farm was able to get me a lower rate than my current progressive policy."
We responded:
"Thanks so much for the amazing review, Haley! We really appreciate your support here in Lake Wales. Just reach out anytime if you need us - we’re here for you. "
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Horacio Figueroa

August 14, 2026

5  out of  5
rating by Horacio Figueroa
"Great customer service, all my questions answered, and very impressed with pricing and services available. Thank you, Nicole, Crystal, Ashley, and the great team you have.. . You guys made the impossible possible very easy. Call them for an insurance experience that is worth it. THANK YOU SO MUCH...."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bill Bartram

August 12, 2026

5  out of  5
rating by Bill Bartram
"Sarah was super helpful. Took time to make sure I was happy with my insurance features. Very knowledgeable"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Steve Knope

August 12, 2026

5  out of  5
rating by Steve Knope
"I work at Huston Motors in sales and needed to acquire insurance for my client and Crystal was super fast and efficient. Sent over new cards for customer within seconds. Thanks Crystal"
We responded:
"Thank you for the 5-star review of Ashley Marston Croley’s team - we really appreciate your kind words! "
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Frank Jr Silva

August 10, 2026

5  out of  5
rating by Frank Jr Silva
"A pleasure doing business with. Ashley and Nicole both very polite and always care about my needs."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Mary Ann Morsch

August 9, 2026

5  out of  5
rating by Mary Ann Morsch
"Professional and quick with paperwork, and was simple transition from moving to a new state. Highly recommend."
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Lake Wales. Just reach out anytime if you need us - we’re here for you. "
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Perla Esquivel

August 8, 2026

5  out of  5
rating by Perla Esquivel
"Nicole was very helpful she had amazing customer service."
We responded:
"Thank you so much for the 5 stars, Perla! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kathryn Clodfelter

August 5, 2026

5  out of  5
rating by Kathryn Clodfelter
"This agency has insured my vehicles since 2005, and has helped me through several minor accidents and one more significant one ( none of which were my fault). They have always been helpful and answered any questions I had. After getting quotes from other insurers, I found this to be the best. They are very good at staying in touch with me, and are both helpful and knowledgeable."
We responded:
"Kathryn, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lake Wales. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ashley Marston Croley and Team "
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Susan Leverett

August 5, 2026

5  out of  5
rating by Susan Leverett
"Excellent customer service"
We responded:
"Susan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lake Wales insurance team! - Your State Farm Agent, Ashley Marston Croley "
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Thomas Ellison

August 4, 2026

5  out of  5
rating by Thomas Ellison
"Great customer service from Nicole !"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lake Wales to know you had such a great experience with us. "
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Leah Petty

August 3, 2026

5  out of  5
rating by Leah Petty
"Nicole was amazing! The switch was seamless, and you saved me so much on my car insurance!! Thank you Nicole!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Justin

July 31, 2026

5  out of  5
rating by Justin
"Great service!! Super helpful and saved me from high billing from other insurance company! Have great rates can’t complain 🙌"
We responded:
"Thanks so much for the amazing review, Justin! We really appreciate your support here in Lake Wales. Just reach out anytime if you need us - we’re here for you. "
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Brandy Sheffield

July 23, 2026

5  out of  5
rating by Brandy Sheffield
"Sarah Fredrick is a Great person. supporting loving caring for others and family"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tyler Goddard

July 14, 2026

5  out of  5
rating by Tyler Goddard
"Great customer service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "